Retail Store Manager

Retail Store Manager

Posted November 21, 2025

TwoScots Recruitment is excited to partner with a long-standing Australian fashion house entering an exciting new chapter of growth. A confident, refined label for women who know their style, the brand is known for its timeless, premium womenswear and loyal customer base. With a strong retail presence across boutiques and department store concessions nationally, they're now seeking an experienced Store Manager to lead their flagship concession at Chadstone.

This is a permanent, full-time role (Tuesday-Saturday) offering circa $70,000 - $75,000 + Super + Bonus + Allowances.

Culture & Benefits

  • Attractive Package - $70,000 - $75,000 + Super + Bonus (performance-based) + $10,000 clothing allowance
  • Premium Environment - Lead a flagship concession in Australia's premier retail precinct
  • Wardrobe Allowance & Perks - Enjoy brand benefits aligned with a luxury fashion environment
  • Supportive Team - Work closely with the State Manager and a strong casual team

Key Responsibilities

  • Lead the Floor - Drive sales, service standards, and a warm, client-first atmosphere
  • Team Leadership - Coach, roster, and motivate 2-3 casuals; build a positive, high-performance culture
  • Clienteling & Service - Deliver luxury-level styling and fitting room experiences; nurture VIP relationships
  • Stock & VM Excellence - Receive, ticket, replenish and merchandise to brand guidelines; action markdowns promptly
  • Operations & Reporting - Own weekly budgets, KPIs, and store administration; compile reports for the State Manager
  • Shrinkage Control - Maintain rigorous standards across cash handling, transfers, pricing and process accuracy

What We're Looking For

  • 5+ years' ladies fashion store management experience (concession or department store highly regarded)
  • A polished, well-spoken leader with strong selling skills and sound admin/computer literacy (rosters, reporting, stock consolidation)
  • Demonstrated success delivering premium customer experiences and consistent sales results
  • Confident people leader who can uplift an underperforming site and partner effectively with department store stakeholders
  • Hands-on operator who balances the back-of-house detail with front-of-house energy and presence

If you're a proven retail leader who thrives in premium womenswear and wants to take ownership of a flagship concession at Chadstone, we'd love to hear from you.

APPLY NOW!
Alternatively, contact Charlie at [email protected] for a confidential chat.

BEWARE: There has been a scam message circulating, claiming to be TwoScots consultants. Please be vigilant.

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