Operations & Business Support Coordinator
Full Time | Monday-Friday, Office Based | Keysborough
Are you an organised, proactive all-rounder who enjoys being the person that keeps everything running smoothly?
We're looking for an Operations & Business Support Coordinator to join a technical services business based in Keysborough. This is a varied, hands-on role where you'll support the day-to-day operations of the Melbourne office.
No two days will look exactly the same. You could be coordinating jobs and technician schedules, preparing client reports, assisting with quotations and invoices, following up purchase orders or making sure the office itself is running smoothly.
The role
You'll be responsible for a broad mix of operational and administrative support, including:
- Coordinating jobs, schedules and outstanding actions
- Assisting with quotations and client documentation
- Preparing and formatting reports before sending them to clients
- Liaising with clients, suppliers, technicians and internal stakeholders
- Following up purchase orders, approvals and outstanding information
- Providing backup support across invoicing, accounts payable and accounts receivable
- Maintaining accurate job records and documentation
- Coordinating office supplies, maintenance, contractors and general facilities
- Assisting with fleet, travel and accommodation coordination
- Answering incoming calls and responding to client enquiries
- Providing general administrative support to the wider Melbourne team
About you
Ideally, you'll bring:
- 2+ years' experience in administration, operations, service coordination or business support
- Previous exposure to scheduling or job coordination
- Strong computer skills, particularly Outlook, Word and Excel
- Excellent organisation and attention to detail
- Confidence communicating with clients over the phone and email
- A proactive approach and willingness to help wherever needed
- Experience with invoicing, purchase orders, AP/AR or quotations would be highly regarded
- Experience within technical services, engineering, maintenance, trades, laboratory or field services would be advantageous
What's on offer?
- Full-time permanent opportunity
- Keysborough location with on-site parking
- Monday to Friday, 5 days in the office
- Broad role with plenty of variety and exposure across the business
- Opportunity to take ownership of the role and become a key support person within the Melbourne operation
- Join a team where your organisation, initiative and ability to make things happen will be genuinely valued